Royal Caribbean®
Premium Help Desk
Experience Exceptional Cruise Support
Our dedicated Royal Caribbean® Help Desk provides premium assistance for all your cruise needs. From booking to disembarkation, we're here to ensure your vacation is nothing short of extraordinary.
Booking Assistance
Expert help with reservations, cabin selection, and package customization for your perfect cruise experience.
Onboard Services
Support for dining reservations, entertainment bookings, and all your onboard needs before and during your cruise.
Itinerary Support
Information about ports of call, shore excursions, and travel documentation requirements.
Your Complete Cruise Support Solution
The Royal Caribbean® Help Desk is your dedicated resource for all aspects of your cruise vacation. Our team of cruise specialists is available 24 hours a day, 7 days a week at 1-888-230-8925™ to provide personalized assistance tailored to your specific needs.
Whether you're planning your first cruise or you're a seasoned Crown & Anchor Society® member, our Help Desk professionals can guide you through every step of the process. We offer comprehensive support for booking modifications, payment arrangements, and special requests including dietary needs, accessibility requirements, and celebration packages.
Our team has in-depth knowledge of all Royal Caribbean International® ships, from the revolutionary Oasis Class to the intimate Vision Class vessels. We can provide detailed information about stateroom categories, onboard amenities, entertainment options, and youth programs to help you make informed decisions about your vacation.
For guests currently sailing with us, the Help Desk can assist with resolving onboard account questions, internet package upgrades, and last-minute excursion bookings. We also serve as a liaison between guests and shipboard staff when special circumstances require additional attention.
The Royal Caribbean® Help Desk takes pride in our 95% first-call resolution rate and average wait time of under 90 seconds. We understand that your vacation time is precious, which is why we've invested in extensive training for our support team and implemented the latest customer service technologies.
Call us today at 1-888-230-8925™ and discover why Royal Caribbean International® is consistently recognized for excellence in customer service. Let us help you create memories that will last a lifetime aboard the world's most innovative cruise ships.
What Our Guests Say
The Help Desk saved our vacation when we needed to make last-minute changes to our booking. The representative was knowledgeable and went above and beyond to accommodate our needs.
As a first-time cruiser, I had so many questions. The Royal Caribbean® Help Desk patiently walked me through everything and made me feel completely prepared for my trip.
When our flight was delayed and we missed embarkation, the Help Desk coordinated with the ship to get us onboard at the next port. Their crisis management was impressive!